Rainbow Spins Casino Terms and Conditions
These Terms and Conditions describe the rules that apply when you use Rainbow Spins. They explain our relationship with users, the responsibilities we expect from account holders, and the basic operational rules for bonuses, payments and disputes. We aim to keep things clear and practical; by using the site you agree to these terms and any updates posted here.
Account responsibilities
You are responsible for keeping your account details accurate and secure. Only you may use your account credentials; do not share your username or password. We may require you to verify your identity and address before processing withdrawals or to comply with regulatory checks. If you suspect unauthorised access, contact support immediately at [email protected]. We may suspend or close accounts where we suspect fraud, money laundering, collusion or other misuse.
Eligibility requirements
You must be eligible to gamble under local laws where you reside. It is your responsibility to ensure you meet the legal age and other requirements in your province or territory. We allow one account per person unless otherwise agreed in writing. We may refuse registration or close accounts that do not meet eligibility rules.
Acceptable platform use
Use the site fairly and honestly. Prohibited behaviour includes collusion, using multiple accounts to exploit promotions, carding or chargeback abuse, and any attempt to tamper with games or systems. Excessive or abnormal play patterns may be reviewed and could lead to account restrictions, voided bets or withheld payouts where rules are breached.
General bonus and promotion rules
Promotions, welcome offers and free spins are subject to specific terms which form part of these Conditions. Offers may be limited to new or existing players as stated on the promotion page. Bonus cash winnings are normally subject to wagering requirements; where specified, bonus cash carries a 10x wagering requirement on the bonus won. Free spins may be credited as cash or bonus depending on the promotion; individual promotion pages set the exact rules. Minimum funding to activate certain promotions is $10 unless otherwise stated. We reserve the right to exclude players, limit stakes or cancel offers where abuse is suspected.
Deposits and withdrawals
We accept a range of standard online payment methods. Minimum deposit amounts and accepted payment types are shown on the cashier when you fund your account. Withdrawals will only be paid to verified account holders and may be subject to checks to confirm identity and source of funds. We may impose deposit or withdrawal limits and decline transactions that appear to bypass limits or our verification processes.
Verification and checks
Before paying out withdrawals we may request documents such as proof of identity, proof of address or proof of payment method. Failure to provide requested documents may result in delays, withholding of funds or account closure.
Dispute resolution
If you have a dispute, contact our support team at [email protected] with full details. We will review and respond promptly. If you remain unsatisfied we may escalate the issue to an independent adjudicator where that option is available. Our decision will follow the terms published on the site and any specific promotional rules that applied to the transaction in question.
Updates to terms and conditions
We may update these Terms and Conditions from time to time. Material changes will be posted on the site and where appropriate we will notify registered players. Continued use of the site after changes are posted constitutes acceptance of the updated terms. Check this page regularly for the latest version.
Operator note: the platform is operated by the named operator on our legal and regulatory pages and is subject to the operator's licence terms as published on the site.